Tau Megaforce

Tauranid
Tyranid Warrior

Ooooo, Pointy.

Posts: 135

Tau Megaforce Jan 10, 2008 20:55:27 GMT

Quote

Post by Tauranid on Jan 10, 2008 20:55:27 GMT

Hey guys, a couple days ago I bought a Tau Megaforce. As I was assembling the first of the 3 piranhas, i realized that the little sensor array on the end of the hull was screwed up. the only part it had was the little sensor panel! the rest of it that fits into that indentation of the hull was missing. When I assembled my first Piranha (Months ago) I don't remember that piece being two parts, and even if there were two parts, I couldn't find the other anywhere! Has anyone else encountered this problem?

Hive Fleet Terrorsplice

x4 Warrior Brood
x2 Termagant Broods
x2 Hormagaunt Brood
x1 Ripper Brood
x3 Genestealer Broods
x1 Insideraak Brood
x1 Magnetofex
x1 Zoanthrope Brood
x2 Carnifexes
x1 Hive Tyrant with 3 Guards
x3 Lictors

hivefleetsiafu Tyrant Guard We are the tyranids! Posts: 369	Tau Megaforce Jan 10, 2008 22:12:26 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by hivefleetsiafu on Jan 10, 2008 22:12:26 GMT my friend who plays tau thought of that to, thats got to stink paying that much money for kits and missing an important piece
	"sorry im late but i have heard there are pancakes."

Pheonix Tyrant Guard The stars themselves once lived and died at our command, yet you still dare to oppose our will/ Posts: 346	Tau Megaforce Jan 10, 2008 22:22:52 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Pheonix on Jan 10, 2008 22:22:52 GMT just take it back and whine (please do not swear) and complain till they give you another sprue
	The universe is tripartite: the sunlight of the material plane, the darkness of the spirit plane and the twilight of the spaces betwixt the two.

shiro
Tyrant Guard

The last enemy that shall be destroyed is death.

Posts: 428

Tau Megaforce Jan 11, 2008 0:04:41 GMT

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Post by shiro on Jan 11, 2008 0:04:41 GMT

I once purchased a tyranid warrior box which only included a single warrior. I just contacted the head Gamesworkshop office and explained what had happened. They simply sent me a completely new warrior box through the post as compensation, meaning I ended up with four warriors and an extra monstrous sprue

"For where your treasure is, there will your heart be also."

Tauranid Tyranid Warrior Ooooo, Pointy. Posts: 135	Tau Megaforce Jan 11, 2008 1:03:58 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Tauranid on Jan 11, 2008 1:03:58 GMT Wow, GW is awesome! I called 'em, and now they're sending me 3 more brand new Piranha sprues! I'll just fix the 3 messed up ones with GS
	Hive Fleet Terrorsplice x4 Warrior Brood x2 Termagant Broods x2 Hormagaunt Brood x1 Ripper Brood x3 Genestealer Broods x1 Insideraak Brood x1 Magnetofex x1 Zoanthrope Brood x2 Carnifexes x1 Hive Tyrant with 3 Guards x3 Lictors

shiro Tyrant Guard The last enemy that shall be destroyed is death. Posts: 428	Tau Megaforce Jan 11, 2008 7:14:33 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by shiro on Jan 11, 2008 7:14:33 GMT Seems you did quite well out of it then
	"For where your treasure is, there will your heart be also."

cthulhu
Ripper

Posts: 7

Tau Megaforce Jan 11, 2008 23:03:54 GMT

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Post by cthulhu on Jan 11, 2008 23:03:54 GMT

I had just picked up a box of IG troops, and inside I got SpaceMarines... Stopped back at the shop I go to, they laughed and just gave me a new box and let me keep the marines.
They said it was their error, and I shouldn't get penalized for it.

One reason why I like GW.

WestRider Hive Tyrant The Tyranid Hive List Building Champion HugsiFex! Posts: 13,305	Tau Megaforce Jan 12, 2008 5:57:55 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by WestRider on Jan 12, 2008 5:57:55 GMT GW really does have some of the best customer service I've ever seen from any company in any field. Say what you will about any other aspect of their business, they've got that bit nailed.
	There's no such thing as "supposed to," and what you want doesn't matter. All that matters is what happened. - Georgia Mason Cascadian Grimdark: In the Grim Darkness of the Pacific Northwest, There Is Only Rain

Assimilator
Hive Tyrant

Posts: 1,459

Tau Megaforce Jan 15, 2008 21:23:40 GMT

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Post by Assimilator on Jan 15, 2008 21:23:40 GMT

I bought a five guant box and i got some IG troops! i took it back showed them..they said they were spies tyring to reveal the hive minds weakness! They let me keep them and gave me a proper boxed set! I gave the troops to my freind as a B'day present!

The Furries don't you know.

n00b1n8R Hive Tyrant Posts: 1,191	Tau Megaforce Jan 15, 2008 23:58:12 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by n00b1n8R on Jan 15, 2008 23:58:12 GMT the fact that they can happily send you 3 more says something about the markup on price :U

Julio
Hive Tyrant

Hero

Posts: 3,751

Tau Megaforce Jan 16, 2008 5:01:32 GMT

Quote

Post by Julio on Jan 16, 2008 5:01:32 GMT

tauranid said:

Wow, GW is awesome! I called 'em, and now they're sending me 3 more brand new Piranha sprues! I'll just fix the 3 messed up ones with GS

not that im going to abuse this, but how can they prove that your missing the pieces? do you just tell them the problem and your address and theyll send you something?

julionicoletti.deviantart.com

shiro
Tyrant Guard

The last enemy that shall be destroyed is death.

Posts: 428

Tau Megaforce Jan 16, 2008 6:48:10 GMT

Quote

Post by shiro on Jan 16, 2008 6:48:10 GMT

You need to quote the production numbers on each sprue before they will consider providing a replacement. No doubt this is to check them off against a list of incorrect batches provided by the manufacturer. In this way they can avoid getting cheated by a dishonest customer whilst still addressing the faults caused during production.

"For where your treasure is, there will your heart be also."

Tauranid Tyranid Warrior Ooooo, Pointy. Posts: 135	Tau Megaforce Jan 16, 2008 21:12:36 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Tauranid on Jan 16, 2008 21:12:36 GMT Yeah, they asked me the batch number on the box, serial number (I think) and checked past problems with the product to see if it had happened to anyone else. Trust me, anyone trying to fake it will get busted.
	Hive Fleet Terrorsplice x4 Warrior Brood x2 Termagant Broods x2 Hormagaunt Brood x1 Ripper Brood x3 Genestealer Broods x1 Insideraak Brood x1 Magnetofex x1 Zoanthrope Brood x2 Carnifexes x1 Hive Tyrant with 3 Guards x3 Lictors

Julio Hive Tyrant Hero Posts: 3,751	Tau Megaforce Jan 16, 2008 23:44:58 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Julio on Jan 16, 2008 23:44:58 GMT ok thanks.
	julionicoletti.deviantart.com

Post by Tauranid on Jan 10, 2008 20:55:27 GMT

Post by hivefleetsiafu on Jan 10, 2008 22:12:26 GMT

Post by Pheonix on Jan 10, 2008 22:22:52 GMT

Post by shiro on Jan 11, 2008 0:04:41 GMT

Post by Tauranid on Jan 11, 2008 1:03:58 GMT

Post by shiro on Jan 11, 2008 7:14:33 GMT

Post by cthulhu on Jan 11, 2008 23:03:54 GMT

Post by WestRider on Jan 12, 2008 5:57:55 GMT

Post by Assimilator on Jan 15, 2008 21:23:40 GMT

Post by n00b1n8R on Jan 15, 2008 23:58:12 GMT

Post by Julio on Jan 16, 2008 5:01:32 GMT

Post by shiro on Jan 16, 2008 6:48:10 GMT

Post by Tauranid on Jan 16, 2008 21:12:36 GMT

Post by Julio on Jan 16, 2008 23:44:58 GMT